We do everything in our power to ensure your privacy:
To create an account on our website to order from us, we record the following information: name, address, place of residence, country, email address, payment information and orders.
If you have commented on one of our posts, either through text or image, this is public. We can remove your comment upon request.
How we handle your data
We use your data to:
- Process your order
- Offer you a personalised newsletter (permission for this is given separately) or personalised offers. You can unsubscribe from this newsletter at any time.
The owners of Twisting Tales are the only people who have access to this information, which is stored in a secure administration.
Your data is processed in our financial administration, which is kept in compliance with Dutch law.
Upon request, you can access your data or have it removed by contacting us via email: firstname.lastname@example.org
How long we keep your data
We delete inactive customer accounts after 7 years. Before we do this, we will contact you to inform you that your account will be removed whitout in to see whether you want the account removed. Any online products will be removed as well.
Your address will be shared with our printer, Printhuus in Dalfsen. This company handles the shipment of our physical products. A confidentiality agreement is in place.
You can manually adjust your cookie settings in your browser. You can also manually delete cookies. This information can be found in your browser settings.
Data leak and complaints
If there is an instance of a data leak, we will notify you as soon as possible. If you think your data has been leaked through Twisting Tales, please contact us as soon as possible.
If you have a complaint, please contact us via email@example.com. If your complaint is not resolved to your satisfaction, you can issue a complaint via www.autoriteitpersoonsgegevens.nl
You can always contact us via email: firstname.lastname@example.org
This privacy statement has been drawn up according to the European GDPR.
Twisting Tales is a General Partnership and is located at Vossersteeg 75, 7722 RJ Dalfsen, the Netherlands.
KVK (Chamber of Commerce) number 221091310
VAT number NL862211347B01